PRIVACY POLICY

1. Introduction
Welcome to Area 51 – FEC! This Privacy Policy is designed to help you understand how we collect, use, share, and protect your personal information when you visit our Family Entertainment Centre.

2. Information We Collect
– Personal Information: When you purchase tickets, make reservations, or participate in activities, we may collect personal information such as your name, contact information, and payment details.
– Non-Personal Information: We may also collect non-personal information such as demographic data, aggregated information, and preferences.

3. How We Use Your Information
We use your personal information for the following purposes:
– To process transactions and provide the services you have requested.
– To improve our services and enhance your experience.
– To communicate with you regarding reservations, promotions, and important updates.
– To comply with legal requirements.

4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you.

5. Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Parental Access and Controls
Parents or guardians have the right to review, update, or delete the personal information of their child. They can contact us at askus@area51world.com.au to exercise these rights.

8. Your Choices
You have the right to update, correct, or delete your own personal information. If you wish to exercise these rights or have any questions about our privacy practices, please contact us at askus@area51world.com.au.

9. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:

Area 51, Family Entertainment Centre
51 Kingston Road, Underwood
Queensland, 4119, Australia
askus@area51world.com.au
07 4351 5151

By using our services, you agree to the terms outlined in this Privacy Policy.

Thank you for choosing Area 51 – FEC!

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Contact Us

07 4351 5151

askus@area51world.com.au 9am to 9pm, Daily

party@area51bne.com 9am to 5pm, Monday to Friday (Underwood)

Our phones are often busy the best way to check availability or to book a party or general tickets is online.

Have a question? Drop us an e-mail.

We have staff monitoring general inquiry emails from 9am to 9pm, every day. And party related emails for Underwood from 9am to 5pm, Monday to Friday.

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